COVID-19: Custom Experience

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Dear Valued Northside Used Customer,

Here at Northside Used Vehicle Super Centre, we continue to monitor and navigate through the ever changing times presented by the COVID-19 pandemic. With the recent provincial announcement, we are pleased to inform all of our customers that Northside Used Super Centre will be fully open as of Tuesday, February 16th. We are looking forward to Welcoming You Back into our showroom.

Like all of you, we are continuing to navigate these unprecedented times. The health of our customers, staff and their families remains our top priority and are of the utmost importance to us. To help prevent the spread of COVID-19, Northside has implemented several safety measures and continue to follow all recommended public health guidelines. We are asking our staff and customers to follow all safety measures put in place to ensure your shopping and service experience with us remains safe.

The following are some measures we have implemented to make Northside Used a safer place for you:

  • The use of protective plexiglass between advisors and clients.
  • No-charge delivery and pick-up service for vehicle test drives.
  • Temporarily closure of coffee and tea areas, and kids’ zones to adhere to physical distancing.
  • All frequently used areas such as showrooms, waiting areas, restrooms, surfaces, and customer touchpoints will be disinfected every hour.
  • All hot spots on vehicles being test-driven will be disinfected before and after each test-drive. (such as steering wheel, door handles, and shift knobs).
  • Complimentary gloves, hand sanitizer, and masks are being provided at front-reception for all customers to use if they wish.
  • We are asking customers and staff to continue the practice of social distancing (6 feet of distance between one another), wearing masks and frequent hand washing.
  • Wearing masks/ facial coverings when in public spaces and when social distancing is not possible.
Northside Used will continue to monitor the COVID-19 situation and will follow the guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed. We are all in this together. Our goal is to ensure the safety of our community first while supporting the needs of our clients.
 
Please let us know if there are any additional ways Northside Auto Group can provide you support during this time.
 
 

– The Northside Used Team

SERVICE: Mon-Fri, 7:30am to 5:00pm
service@northsidetoyota.com

SALES:  Mon-Thu 9:00am to 7:00pm, Fri 9:00am to 6:00pm & Sat 10:00 am to 4:00 pm
sales@northsidetoyota.com